Description
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Linkus User Guide
System Requirement: Android 5.0 or higher | iOS 11.0 or higher; Windows 7 or later| Mac OS X 10.11 EI Capitan or later
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Powering Anywhere Office with Linkus Desktop Client
with Linkus Desktop Client Seamlessly access your office phone system using your computer from anywhere, whether you’re working from home, on the road, or anywhere outside the office.
Linkus Desktop Client enables you to easily and quickly:
Make and receive audio/video calls and switch between
Transfer, hold, and mute calls as needed
Set up call-forwarding rules and ring strategies
Keep track of call history and recordings
Listen to, download, and delete voicemails
Your communication is backed by enterprise-grade tunneling technology and encryption algorithms provided by Yeastar Remote Access Solution.
Elevating Call Efficiency
Softphones have become the go-to choice for sales teams, support agents, and call centers to boost call efficiency and ensure an optimal communication experience. Linkus Desktop Clients goes above and beyond by offering a range of advanced VoIP and collaboration features, including:
Contacts Directory
CTI (Computer Telephony Integration)
Function Keys
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Call Flip & Switch.
Omnichannel Messaging
Support your customers through WhatsApp and SMS messaging, and collaborate with colleagues via internal team chats and file sharing. Send, receive, and manage all chats and messages in one place.
Manage customer messages from different channels
Elevate chats to calls with one click
Automatically match incoming messages with contacts
Transfer chats to colleagues & collaborate on the same page
Keep a central record of all your chat conversations
Off-the-shelf Microsoft Integrations
Get rid of the hassle of switching back and forth between Linkus Desktop Client and Microsoft applications. Furthermore, by synchronizing contacts from Azure Active Directory to the P-Series PBX, users can conveniently access all their company, personal, and Microsoft 365 contacts on a single, easy-to-search screen.
Outlook Integration
Click to call from your Outlook contact list or mailbox
Receive screen pop-ups for incoming calls
Save call info to related contact’s record
Auto-create new contacts for unknown calls
More Standout Features and Integrations
Headset Integration
Use any WebHID-compliant headsets with Linkus Desktop Client to answer, reject, end, mute, and hold calls and adjust volume directly.
CRM & Helpdesk Integration
Supporting HubSpot, Salesforce, Zoho, Bitrix24, Odoo CRM, as well as Zendesk and Zoho Desk
Door Phone Video Preview
See who’s visiting from the camera to determine if you want to talk to the visitor before answering the video calls.
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